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About CSN

The digital brand stage for regulated industries. Owner-managed since 2001.

CSN began as a conferencing provider and now supports more than 22,000 events each year. You bring the story and content; we provide the platform, technology and optional live support.

Why we built the current CSN platform.

With the pandemic, everything went digital, almost overnight. And with the need came the providers. A wave of new webinar tools built for rapid rollout, not the needs of regulated industries.

Many tools lacked the documentation needed for compliance review and the branded experience expected for executive-level events.

The result was a flood of online meetings that all looked and felt the same—whether they were informal catch-ups or major annual kick-offs.

It became clear that another generic meeting tool would not make an important event stand out. A different approach was needed.

A routine meeting fills the diary. A branded event makes an impression.

That led to the current CSN platform: a branded attendee experience, useful engagement data and optional support from a team that now helps deliver more than 22,000 events each year.

2001
Serving
regulated industries
22,000+
events per year
regulated industries
Since 2001
operating history spanning more than
20 years of operation
5,000
Simultaneous participants,
more if necessary

From conference calls to a complete virtual-event platform

A steady evolution shaped by client needs—not a short-term change of direction.

2001
CSN communication founded
Founded as a conferencing provider for financial-services organisations, with personal support for client events.
2008
First web conferencing solutions
The audio service expanded into web-based conferencing as the first asset-management clients moved events online.
2015
Focus on regulated industries
Compliance documentation, branding and data export became core parts of the platform for regulated industries.
2020
Rapid growth and a temporary pause on new clients
As organisations moved online, demand for a brand-led event experience grew so quickly that CSN temporarily paused new-client onboarding.
2024
The next generation of the platform
A new platform brought together white-label branding, interaction, analytics and enterprise infrastructure.
Today
More than 22,000 events each year for clients ranging from asset managers to insurance groups.
For clients, that means an independent partner focused on long-term reliability rather than short-term targets.
"We have been using CSN intensively for our group-wide agent training for 15 years. A reliable partner who never lets us down and always has constructive suggestions for every question."
Stefan Rudolph, Central Group Sales Development · ALH Group
Jonas May, CEO of CSN communication
At CSN, you have a named contact who knows your events and can be reached when it matters. We are owner-managed, based in Düsseldorf, since 2001. This independence gives us the peace of mind to invest in long-term partnerships instead of in the next quarterly report. It is precisely this reliability that regulated industries expect from their providers, and that is exactly what we deliver.
Jonas May
CEO · CSN communication
Jonas on LinkedIn
What we stand for

Three principles we work by.

Straightforward, not sales-led

If CSN is not right for your use case, we say so in the first conversation. Pricing is published on the website, so you know what to expect from the start.

Specialist focus

We specialise in regulated industries. That includes reporting for ‘gut beraten’, IDD training documentation and branded client events, with processes designed for demanding review environments.

Personal service, not anonymous support

Every client has a named contact. For business-critical events, you can reach someone who knows your setup instead of relying solely on a chatbot or ticket queue.

Your next business-critical online event may be only days away.

Will it blend in with every other online meeting—or feel unmistakably yours?